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Customer Service Representative with Bulgarian

nr ref: /70/01/2021/AJ
Konsultant prowadzący: Aneta Jaworska
Kraków (małopolskie)
Praca stała 14 stycznia 2021

W Antal zajmujemy się rekrutacją do ponad 20 lat. Dzięki działaniu w 10 wyspecjalizowanych dywizjach, świetnie orientujemy się w aktualnych trendach branżowych. Precyzyjnie określamy specyfikę stanowiska, klasyfikując kluczowe umiejętności i niezbędne kwalifikacje. Naszą misją jest nie tylko znalezienie kandydata, którego kompetencje wpisują się w wymagania danego ogłoszenia, ale przede wszystkim stanowiska, spełniającego oczekiwania kandydata.

For our Client from the beauty, wellness and home care industry in Cracow, we are currently looking for candidates for the position of

Customer Service Representative with Bulgarian

Your responsibilities:

- Answering and processing business customer requests over the phone related to products, promotions, orders, invoices, payments, returns, online platforms, terms (using our knowledge management resources)

- Data update in computer systems

- Active participation in the implementation of our Sales and Marketing Plan

- Taking care to improve the process of customer service and increasing customer satisfaction

- Participation in company projects

- Collaborate with team members to use and develop their capabilities

Our expectations:

- Openness and communicative attitude

- Excellent knowledge of Bulgarian and English

- Knowledge of an additional European language is a must

- Focus on high-quality customer service and teamwork

- Knowledge of MS Office applications (especially Excel and PowerPoint)

- Experience in customer service will be an additional advantage

What we offer:

- Online recruitment process

- Online onboarding

- Business computer

- Work in an international team environment

- Ability to use languages on everyday basis

- Relocation package for candidates outside of Poland

- Private medical care

- Group life insurance after the trial period

- Co-financing of language courses

- Office in a convenient location (High 5ive, Pawia)

- Integration events

- Relocation package for candidates outside the Poland

If you feel that this dynamic position in constant contact with the international environment is for you, do not hesitate and apply now.

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