Customer Support Specialist with French or Italian
nr ref: /86/12/2022/AK
W Antal zajmujemy się rekrutacją od ponad 20 lat. Dzięki działaniu w 10 wyspecjalizowanych dywizjach, świetnie orientujemy się w aktualnych trendach branżowych. Precyzyjnie określamy specyfikę stanowiska, klasyfikując kluczowe umiejętności i niezbędne kwalifikacje. Naszą misją jest nie tylko znalezienie kandydata, którego kompetencje wpisują się w wymagania danego ogłoszenia, ale przede wszystkim stanowiska, spełniającego oczekiwania kandydata. Numer rejestru agencji zatrudnienia: 496.
For our client - a leading international company from the Business Process Management sector, we are looking for a Customer Service Representative with French or Italian to join the team in Portugal
Responsibilities:
- Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
- Support for all relevant issues relating to order processing from inquiry to delivery and follow-up
- Complaint processing
- Active participation in the design of new processes and systems to improve customer satisfaction
- Being the voice of the customer
Requirements:
- Experience in a customer service-oriented position would be an asset
- Strong verbal and written communication skills in English and French/or Italian
- Demonstrate understanding of customer servicing excellence
- Proven ability to handle multiple priorities simultaneously
- Ability to work independently, exercising discretion and judgment
We offer:
- Stable employment at a recognizable company with great opportunities to grow your career path
- Opportunity to work in a hybrid model
- Wide range of benefits and bonuses including Business English classes, medical health care, Fitness card, life insurance etc.
- Nice working atmosphere with various trainings and courses provided
- Opportunity to work in the international environment and use foreign languages on a daily basis
Don't miss a great opportunity, apply!
