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Payments Investigations Executive with Greek/ French

nr ref: /139/10/2021/KW
Konsultant prowadzący: Karolina Wegiel
Kraków (małopolskie)
14 października 2021

W Antal zajmujemy się rekrutacją od ponad 20 lat. Dzięki działaniu w 10 wyspecjalizowanych dywizjach, świetnie orientujemy się w aktualnych trendach branżowych. Precyzyjnie określamy specyfikę stanowiska, klasyfikując kluczowe umiejętności i niezbędne kwalifikacje. Naszą misją jest nie tylko znalezienie kandydata, którego kompetencje wpisują się w wymagania danego ogłoszenia, ale przede wszystkim stanowiska, spełniającego oczekiwania kandydata.

One of the worlds largest banking and financial services organisations looking for: Payments Investigations Executive with Greek/French.

What we offer:

  • Flexible working time
  • Stable job in professional team
  • Interesting career path in an international organization
  • Private health care, employees benefits
  • Courses & training for our employees
  • Modern office buildings in Kraków
  • No dress code
  • Parking space for employees

Essential duties and responsibilities:

  • Communicate with other teams via mail/phone
  • Acquire and update knowledge on procedures and products
  • Ensure that each work is completed in accordance with established procedures and standards.
  • Support achievement of team objectives
  •  Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked
  • Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank
  • Contribute to the creation of a supportive work environment driven by people centric values
  • Support for Business Partners in multiple countries
  • Activities that involve and are not limited to Investigation of Outward Payments

Our requirements:

  • English B2 level a must and Greek/ French (at least B1)
  • Atention to detail
  • Strong Relationship building skills
  • Self-motivated and able to work under minimal supervision
  • Good team player
  • Computer literacy

Additionally:

  • Professional experience in shared services environment would be an asset