Analyst - Change Management
nr ref: 105/9/2024/KB/88089
W Antal zajmujemy się rekrutacją od ponad 20 lat. Dzięki działaniu w 10 wyspecjalizowanych dywizjach, świetnie orientujemy się w aktualnych trendach branżowych. Precyzyjnie określamy specyfikę stanowiska, klasyfikując kluczowe umiejętności i niezbędne kwalifikacje. Naszą misją jest nie tylko znalezienie kandydata, którego kompetencje wpisują się w wymagania danego ogłoszenia, ale przede wszystkim stanowiska, spełniającego oczekiwania kandydata. Numer rejestru agencji zatrudnienia: 496.
Analyst – Change Management
The Global Defence Service Delivery team operates business requestable services across a globally dispersed team, which support Cybersecurity’s Network Security, Data Protection, Cryptography, Infrastructure and Endpoint Security capabilities, in addition to supporting technology change across Cybersecurity.
Location: 100% remote
Form of employment: B2B
The Analyst – Change Management role-holder is charged with protecting the Company brand, shareholder value, information, and financial assets, across the globe in the following ways:
- Support the Head of Global Defence Service Delivery with running the twice weekly Cybersecurity Change Board. This may include creating the agenda within Service Now CAB workbench
- Ensure adherence to Software Development Lifecycle controls for software changes, educating Change Raisers on the correct processes where necessary
- Review Change Records for quality, ensuring sufficient information has been provided within the Change Record to proceed.
- Timely reporting on Change Management metrics, such as Change Management KCIs and SDLC/DEPL Control compliance
- Identify common problematic themes, through analysis of change records, and work with Change Raisers to drive through remediation.
Skills
- Strong stakeholder management skills, with experience of understanding and meeting the needs of multiple stakeholders.
- An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative and actionable manner.
- Customer centric consultancy approach with experience in delivering large scale transformation.
- Excellent leadership, communication, and interpersonal skills.
- Strategic thinker with the ability to translate technical concepts into business-friendly language.
- Strong analytical and problem-solving skills.
- Influences beyond his/her department, leads transformation initiatives to change behaviours and mindset which makes the bank better.
- Experience working in a highly regulated, large multi-national environment.
- Reliant and adaptive to changing situations, with strong desire to delegate and empower the team.
- Strong analytical and problem-solving skills.
- Proficiency in data analysis tools and techniques.
- Ability to work collaboratively with cross-functional teams.
- Experience with business process modeling and documentation tools.
- Knowledge of project management methodologies and tools.
Technical Skills
- Experience of the IT Service Management function and CAB Workbench within Service Now.
