Cash Collection Specialist with German or French or Dutch
nr ref: 191/3/2025/AK/90193
Kraków (małopolskie), Katowice (śląskie)
14 marca 2025
W Antal zajmujemy się rekrutacją od ponad 20 lat. Dzięki działaniu w 10 wyspecjalizowanych dywizjach, świetnie orientujemy się w aktualnych trendach branżowych. Precyzyjnie określamy specyfikę stanowiska, klasyfikując kluczowe umiejętności i niezbędne kwalifikacje. Naszą misją jest nie tylko znalezienie kandydata, którego kompetencje wpisują się w wymagania danego ogłoszenia, ale przede wszystkim stanowiska, spełniającego oczekiwania kandydata. Numer rejestru agencji zatrudnienia: 496.
Cash Collection Specialists with German or French or Dutch
Responsibilities
- Incoming / Outgoing Calls: Proactively chase for payments through phone calls.
- Account Management: Document and change the status of accounts, handle referrals, and transfer funds on accounts.
- Payment Processing: Chase for remit for payments received and provide copy documents.
- Write Off Requests: Initiate write-off requests following approval policy.
- Query Identification and Escalation: Identify, resolve and escalate queries as necessary.
- Cash Account Clearance: Support clearing cash accounts by transferring funds as needed.
- Credit Notes: Request credit notes and coordinate with billing resources.
- Refund Overpayments: Manage refunds for overpayments and credit balances.
- System and Data Quality: Maintain high standards of system operation and data quality.
- Reporting: Produce reports as required and provide collection-related reporting,
- Forecasting: Provide forecasts and reporting.
- Account Troubleshooting: Troubleshoot and resolve account issues driving payment delays.
- Process Improvement,
- Compliance: Actively support and manage controls and compliance with SOX defined processes
Requirements:
- Educational Background: Degree in finance, accounting, business, or a related field.
- Technical Skills: Experience with Microsoft Office (Word, Outlook, Excel, Access), proficiency with enterprise technologies such SAP, SAP FSCM as well as ideally experience with integrated CBC Software Solutions
- Experience: Min 1 Years of
Credit/collections experience
And/or customer service experience related to large corporate customers as well as with high-volume and multi-platform environments
Ideally Experience with process migration and centralization
- B2 level of English, and C1 level of German or French or Dutch
Company offers:
- Competitive Compensation: (private medical care, life insurance, stock purchase, lunch subsidy, sports cards)
- Work-Life Balance
- Matrix Organization
- Collaborative Environment
- Development Opportunities
- Versatile Career Paths
