Customer Master Data Specialist

For our client – a well-established and growing company from the Shared Services sector based in Warsaw – we are currently seeking a motivated and detail-oriented individual to join the team as a Customer Master Data Specialist.

Key Responsibilities:
In this role, you will play a vital part in maintaining high-quality customer data. Your main responsibilities will include:

• Creating and maintaining customer master records in line with global policies and local regulations

• Monitoring data accuracy and consistency across systems, primarily in SAP

• Conducting regular data audits and resolving discrepancies

• Collaborating closely with departments such as Sales, Finance, and Customer Service to validate and enrich customer information

• Supporting the onboarding process by ensuring accurate and timely customer data setup

• Documenting procedures and proposing improvements to data management processes

• Participating in ongoing initiatives related to automation, standardization, and system migrations

• Managing and resolving data-related issues in partnership with IT and business teams

Ideal Candidate Profile:
We are looking for someone who brings a solid foundation in data administration and a proactive mindset. The ideal candidate will have:

• Minimum of 1 year of experience in a similar position (Master Data, Customer Service, or Data Administration)

• Hands-on experience working with SAP (especially customer master data) and Excel

• Previous experience in an SSC or BPO setting is a strong plus

• Proficiency in English, both spoken and written (other languages are a plus)

• High attention to detail and an analytical approach to problem-solving

• Excellent communication skills and ability to work collaboratively across teams

• Good organizational skills, independence, and the ability to handle multiple priorities

What’s in it for you?
Our client offers not only a dynamic and supportive work environment, but also a comprehensive benefits package, including:

• Opportunity to participate in a customer master data process transition from the DACH region

• Hybrid work model (home and office flexibility)

• Private medical care and life insurance

• Multisport card

• Access to MyBenefit platform

• Annual performance bonus

• 30 days of workation per year

• Annual inflation-based salary review

• Employee discounts on company products

If you're passionate about data accuracy, cross-functional collaboration, and want to develop your career in an international SSC environment – this could be the perfect role for you!