Customer Service Specialist with Hungarian or Romanian
nr ref: 297/3/2024/OP
W Antal zajmujemy się rekrutacją od ponad 20 lat. Dzięki działaniu w 10 wyspecjalizowanych dywizjach, świetnie orientujemy się w aktualnych trendach branżowych. Precyzyjnie określamy specyfikę stanowiska, klasyfikując kluczowe umiejętności i niezbędne kwalifikacje. Naszą misją jest nie tylko znalezienie kandydata, którego kompetencje wpisują się w wymagania danego ogłoszenia, ale przede wszystkim stanowiska, spełniającego oczekiwania kandydata. Numer rejestru agencji zatrudnienia: 496.
Customer Service Specialist with Hungarian or Romanian
For our client - a leading Scandinavian company, we are looking for Specialists with languages to join a newly established office in Gdansk for the position of Customer Service/Order Management Specialists
Responsibilities:
- Ensure customer satisfaction and provide professional Customer Support via phone, chat, and email
- Perform administrative tasks such as customer database management, invoice processing, order modifications
- Manage customer queries and claims
- Cooperate with colleagues from other areas in the organization, such as partners Support, Logistics, Finance, IT
Registration, deviation handling, and follow-up work. - Building sustainable relationships of trust through open and interactive communication
Requirements:
- Fluency in Hungarian or Romanian
- At least B2 level of English
- Experience of working with Customer Service environment
- A customer centric & solution-oriented approach
- A can-do attitude
- Strong communication skills - ability to communicate clearly and use positive language
- Effective & attentive listening skills to help understand and respond to the needs of others
- High degree of accuracy and attention to detail
We offer:
- Competitive salary compensation
- Private medical healthcare
- Great system of bonuses, including co-financing sports activities
- Hybrid model of work in Gdańsk or Kraków
- Integration events
- Corporate products
