(Junior) Customer Service Specialist with Latvian
nr ref: 341/6/2024/OP
W Antal zajmujemy się rekrutacją od ponad 20 lat. Dzięki działaniu w 10 wyspecjalizowanych dywizjach, świetnie orientujemy się w aktualnych trendach branżowych. Precyzyjnie określamy specyfikę stanowiska, klasyfikując kluczowe umiejętności i niezbędne kwalifikacje. Naszą misją jest nie tylko znalezienie kandydata, którego kompetencje wpisują się w wymagania danego ogłoszenia, ale przede wszystkim stanowiska, spełniającego oczekiwania kandydata. Numer rejestru agencji zatrudnienia: 496.
Customer Care Representative Latvian speaking
Do you want to become an ambassador for a globally recognized high quality brand?
Are you ready for the new challenges?
We are looking to recruit junior oe experienced Customer Care Representative with great communication skills, who has a positive mindset. You will represent the company to the outside world and must build the company’s image together with your team, by providing unique customer experiences.
What will you be doing every day?
- Assist customers with their inquiries regarding our client's products, orders, payments, returns, claims and shipments.
- Provides service to company’s customers according to predefined standards and procedures.
- Educating and updating yourself with deep knowledge about the company and products
- Taking part in training in customer service processes and best practices
What we are looking for in you?
- English, at least fluent is required
- Native or at least fluent in Latvian
- Excellent communication skills both written and spoken
- Strong customer driven focus
- Previous experience with customer service (phone, email, chat etc.) will be an asset
What we can provide?
- Hybrid Work model (2-3 days from office and 2/3days from home)
- Private medical care in LuxMed Group
- MyBenefit Cafeteria Platform (with Multisport card available)
- Group Life Insurance
- Additional two days off per year for voluntary activities of your choice
- Family atmosphere with no formal dress code
- Attractive office location in Warsaw
