Requirements Engineer – Customer Experience (SAP SD)

Your responsibilities

As a Requirements Engineer in the Customer Experience area, you will be responsible for designing and optimizing ERP solutions that support a seamless B2B customer journey.

Your main focus will be on SAP SD, including:

Capturing, analyzing, and prioritizing customer and business requirements in a structured way
Designing and customizing user-centric solutions aligned with customer expectations
Assessing the impact of requirements on business processes and supporting decision-making
Collaborating closely with teams responsible for eCommerce, CRM, and CIAM solutions (e.g. SAP CC, Salesforce)

Your profile

Bachelor’s or Master’s degree in Business Informatics, IT, Marketing, Sales, or a related field
Professional experience in a B2B environment within international organizations
Strong communication skills in English and the ability to engage effectively with diverse stakeholders
A proactive and engaged mindset with a passion for delivering high-quality solutions

Your skills & experience

Strong experience in gathering and managing requirements in complex IT environments
Ability to translate business needs into clear, actionable specifications
Experience working closely with cross-functional and international teams
Solid understanding of User-Centered Design principles
Hands-on experience in Requirements Engineering for SAP SD
Experience with SAP CC, Salesforce and/or EDI integrations is a strong plus

Ways of working

Practical experience with agile methodologies such as Scrum or SAFe
High level of ownership, responsibility, and attention to quality
Collaborative, self-driven, and solution-oriented approach

What’s in it for you

Long-term, stable employment in an international and well-established organization
Flexible working hours supporting work-life balance
Collaborative and friendly work environment with local and global teams
Opportunities for professional growth through internal and external training programs
Attractive benefits package, including:
- Private medical care
- Group insurance options
- Co-financing of sports and wellbeing programs
- Additional social benefits (e.g. bonuses, referral programs)

Why join?

You will have a real impact on shaping customer-facing digital solutions in a complex, international B2B environment. The role offers autonomy, responsibility, and continuous development while working on meaningful, large-scale SAP-driven initiatives.