Customer Service with Swedish
For our client an international company located in Warsaw currently we are looking for candidates for the position of:
Customer Service with Swedish
Responsibilities:
- Advise customers on ordering, delivery and complaint process
- Manage customer orders and monitor there fulfillment
- Plan and coordinate deliveries with customers
- Register and manage customer complaints
Requirements:
- Fluent Swedish (C1)
- Good knowledge of English (B2)
- The ability to cooperate with clients and build long-term relationships
- Strong soft skills: communication, flexibility, empathy, proactivity, and problem-solving.
The Offer:
- Interesting work in an international team, dealing with clients from a large part of Europe
- Professional development opportunities, including the development of linguistic skills
- Stable employment conditions
- Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card
- Hybrid work model
Have questions about this offer?
Regional Manager, SSC/BPO
At Antal, we have been involved in recruitment for over 30 years. Thanks to operating in 10 specialized divisions, we have excellent knowledge of current industry trends. We precisely define the position specification, classifying key skills and necessary qualifications. Our mission is not only to find a candidate whose competencies fit the requirements of a given advertisement, but above all a position that meets the candidate's expectations. Employment agency registration number: 496.
Ilona Wróbel
Regional Manager, SSC/BPO
