Specializations

Shared Service Centres (SSC/BPO) – recruitment of specialists and outsourcing of competences

We build teams for modern business services, combining scale with the highest quality. The Antal SSC/BPO expert team provides talent in the areas of multilingual support, finance (F&A) and advanced analytics. We deliver projects for both established organisations and greenfield investments, building operational structures from scratch.

Sebastian Sala

Sebastian Sala

Business Unit Director, SSC/BPO, Banking & Insurance, ReX Recruitment Exchange

Table of contents

Antal. Your partner in building operational structures in Poland

Modern business service centers play a strategic role and require highly qualified personnel. The key to success here is finding people who combine fluent communication in foreign languages with expert process knowledge. Whether your goal is recruitment for SSC in Warsaw, Kraków, Wrocław, or building a distributed remote team, at Antal we help create self-sufficient structures ready for immediate action. We provide support at every stage of organizational development: from simple transactional tasks to advanced analytical and managerial processes.

Comprehensive business process support

ssc-bpo

We recruit at every level of the organization

Leaders and Managers

Change management personnel. Shared Service Center Heads, Operations Managers, Process Owners, Transition Managers, Team Leaders (AP/AR/GL).

Operational Experts (F&A / Banking)

Financial processes. GL/AP/AR accountants with language skills, AML/KYC Analysts, Tax and Transfer Pricing Specialists, Financial Controllers.

HR and Payroll

Employee service. Payroll Specialists, HR Administrators, Recruitment and Training Experts, Compensation & Benefits Specialists.

Customer Service and Logistics

Front-office. Customer Service Specialists with language skills, Operational Buyers, Logistics and Order Specialists, IT Helpdesk.

Are you building a service center from scratch?

A greenfield investment requires more than recruitment. We provide data on the availability of language talents in specific cities, salary benchmarks, and support in the knowledge transfer process (transition). Download our guide for BSS investors in Poland.

Discover the investment potential of the CEE region

Find out more about the investment potential of cities in Poland and the CEE region, based on a study by BEAS Antal and Cushman & Wakefield.

See

Why do service centers choose Antal?

Multilingualism

It’s in our DNA. We recruit candidates who speak not only English but also German, French, Dutch, Italian, Spanish, Bulgarian, as well as Scandinavian languages and less obvious ones like Estonian, Lithuanian, Latvian, Turkish, or Somali. We verify language proficiency through internal tests.

Scale and RPO

We are ready for large volumes. With our RPO (Recruitment Process Outsourcing) service, we can take over all your recruitment processes, reducing time-to-hire for mass projects.

Transition Support

We understand the knowledge transfer process. We recruit Transition Managers who will safely transfer business processes from headquarters to your new office in Poland.

Candidate Database with Experience

We do not rely solely on job advertisements. We have access to thousands of specialists who are already working in the SSC/BPO sector and understand the specifics of working in an international corporate environment.

SAP Expertise

Oracle Expertise

Workday Experience

Salesforce Expertise

ACCA Qualified Team

CIMA Qualified Team

PRINCE2 Certified Professionals

Six Sigma Practitioners

Frequently Asked Questions: Recruitment for Shared Service Centers (SSC/BPO)

SSC stands for Shared Services Center – a separate unit within a large corporation that handles business processes (e.g., accounting, HR, IT) for other branches of the same company worldwide. On the other hand, BPO stands for Business Process Outsourcing, which involves outsourcing the handling of these same processes to an entirely external company. The specialization of the Antal SSC/BPO division includes comprehensive recruitment for both of these operational models.

Over 1000 satisfied clients

Let's talk about your business

Recruit a multilingual team

Business Unit Director, SSC/BPO, Banking & Insurance, ReX Recruitment Exchange

Sebastian Sala

Sebastian Sala

Business Unit Director, SSC/BPO, Banking & Insurance, ReX Recruitment Exchange

Do you need accountants with German language skills or a Customer Service team with French? Fill out the form – we will check the availability of candidates in your region and prepare a recruitment strategy.