Services

Outsourcing - flexibility, transparency, and access to experts

Focus on your strategic goals and leave the day-to-day operations to us. We provide individual experts and entire teams, and we manage processes, scaling your business and ensuring full transparency without compromise. We have been providing IT, HR, SSC/BPO, and engineering outsourcing services for over 10 years.

Dominik Kalinowski

Dominik Kalinowski

Head of Outsourcing

Table of contents

Flexibility, transparency, and access to experts

Outsourcing is a strategy that allows companies to focus on key business areas by delegating operational processes to a trusted partner. At Antal, we combine years of recruitment experience with the flexibility of outsourcing, operating in both local and international markets. Our approach is scalable: we provide tailored solutions, whether you are managing a start-up, a small or medium-sized enterprise, or a global corporation.

Instead of building teams internally, you use our ready-made infrastructure and experts available immediately. In the Contracting, Team Leasing, and Managed Services models, we take responsibility for delivering results, guaranteeing the achievement of KPIs and SLAs. We handle administration and outcomes, giving you full control over costs without burdening your internal HR department.

Choose the outsourcing formula suitable for your company

Contracting (outsourcing of competencies)

In this model, we provide you with specific specialists or experts who join your projects but are formally employed by Antal. You manage their daily tasks, while we take care of recruitment, formalities, and settlements.

Team leasing

Team leasing is the next step – instead of individual people, you receive a complete team (e.g., engineers, back office specialists, or IT), tailored to your needs. The team works for you continuously, and Antal is responsible for building, maintaining, and handling HR and administrative matters.

Managed services

In the managed services model, you hand over not only people but the entire process or a clearly defined part of it. We jointly establish the scope, KPIs, and SLAs, and we manage the team and end-to-end execution, billing for results rather than just hours worked.

The scale of our operations

150+

Recruiters in the CEE region supporting projects

500+

Contractors executing projects for clients

10+

Years of experience in providing outsourcing services

150,000

Specialists and managers in the database

Areas where we provide experts

IT & Technology

Development teams (Java, .NET, React), Testers, Project Managers, Scrum Masters, and experts in Cybersecurity and SAP.

SSC / BPO

Accounting teams (AP, AR, GL), HR specialists (Payroll, Recruitment), professional customer service, and IT support (Help Desk).

Engineering & Operations

Process, quality, and production engineers, Maintenance Managers, as well as logistics and procurement specialists.

Sales & Marketing

Complete sales departments, Call Center staffing, Brand Managers, and experts in Digital Marketing and E-commerce.

Billing models

Payroll

We take full responsibility for payroll and settlements, relieving your HR team and minimizing the risk of errors.

Try & Hire

Meet the specialist in practice – they work for you under a contract with Antal, and after the probation period, you can hire them permanently.

Cost+

We provide a transparent cost model with a clearly defined margin, allowing you to easily plan your budget and scale the number of specialists.

Time & Material

We provide experts billed for the actual time worked, which is effective for variable task and project scopes.

How to implement business process outsourcing- step by step

Step 1: Needs Analysis

We learn about your business goals and the specifics of the project.

Step 2: Model Strategy

We select the optimal form of cooperation (Contracting, Managed Services, RPO).

Step 3: Process Implementation

We recruit and onboard experts or entire teams.

Step 4: KPI Reporting

We monitor results and provide regular performance reports.

Step 5: Optimization

We continuously improve processes and respond to changing needs.

Frequently asked questions about outsourcing

Business process outsourcing (BPO) is a collaboration model in which a company delegates selected operational processes to an external, specialized partner. This can involve areas such as IT, finance, HR, customer service, or logistics. Outsourcing is particularly beneficial when a company wants to focus resources on core activities and strategic goals, rather than engaging them in auxiliary processes. This solution is especially effective during periods of dynamic growth when building internal competencies is too time-consuming and costly. Business process outsourcing also helps reduce operational risk by transferring responsibility for execution and process quality to an external partner. Antal provides outsourcing services for companies in the IT, SSC/BPO, finance, manufacturing, and e-commerce sectors in Poland and the CEE region.

Talk to an outsourcing expert

Plan a conversation with our

Head of Outsourcing

Dominik Kalinowski

Dominik Kalinowski

Head of Outsourcing

Consult your needs with an Antal expert. We will help you choose a cooperation model (Time & Materials, Fixed Price, or SLA) perfectly tailored to your business.